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Delivery Information


Hours of Operation

You may place your food delivery order on-line 24 hours per day, seven days per week. Hours for delivery from restaurant to restaurant and town to town may vary. Once you select a restaurant and log in you will see specifics about delivery hours for that restaurant to you. Our call center is open, and deliveries are available:
Monday to Thursday 7:30 AM to 9:00 PM
Friday 7:30 AM to 10:00 PM
Saturday 8:00 AM to 10:00 PM
Sunday 8:00 AM to 9:00 PM

Our call center is open each weekday at 7:30 am and at 8:00 am on weekends. For weekday breakfast deliveries we require ordering one day ahead. Breakfast is not available in all areas.
Please take note that our call center does not close during the day. We are open straight through opening to close with no gaps.


What is the difference between "Place Order" and "Pre-Order"

You may see, when you are looking at the list of restaurants available to you, that sometimes PRE-ORDER appears instead of the phrase PLACE ORDER. This simply means that the restaurant you are interested in is not open at the time you are looking. Once you log in and choose your delivery time you will see restaurants available for your requested time. If you click on PRE-ORDER you will have an opportunity to choose an available delivery time, even if the restaurant is not open when you are placing your PRE-ORDER.

The purpose of the PRE-ORDER button is to allow you to order from any restaurant at any time that is convenient for you. You will have an opportunity to choose an available delivery time and date from the pull down tab on the time and date screen after you have logged in.


Delivery Area

Delivery Now has service regions throughout Central New Jersey and Long Island, New York.
With centers in Westfield, Montclair, Scotch Plains, Somerville and West Orange, Hauppague and Commack, we are able to provide prompt and professional service to most of Union, Essex, Somerset, Morris, Nassau and Suffolk counties . If your ZIP CODE is available on our website, then we service your town. Just click on "Browse Restaurants" and select your zip to see if there are restaurants available for delivery to you. If you do not see your zip code, call 866-511-3663 to place advanced or special request orders. We will accommodate whenever possible.


Costs

Since 1992 we have done our best to keep the cost of getting great food to you at the most reasonable price. While there are many "special" delivery rates on our site as low as $1.99 for local delivery, our standard rate is just $5 at lunch and less than a dollar more at dinner to have your great food picked up and delivered locally. Amazing as this may seem to you, it is absolutely true. The size of your order does not matter and we do not charge per item, per bag or per mile. Some out of zone deliveries require a higher delivery fee or order minimum, but this will be clear to you as you select your restaurant. All prices reflect a cash discount. Non-cash orders incur a 5% processing fee.


Payments & Corporate Accounts

We accept cash,and all major credit cards. Corporate charges are available to qualified companies. Click here for more information on corporate accounts.

If you pay by credit card, you may need to have the card available at the time of delivery. If you have a billing account with us you will be asked to sign a delivery receipt by our delivery personnel.


Driver Tips

Our drivers work very hard to bring your meal to you hot and fresh, while maintaining the highest safety standards. Please reward their efforts with your gratuities. When ordering you will have the option of including your tip in your payment. If you wish to tip separately in cash, this is fine and acceptable. Please remember that our delivery staff depends on tipping for their income.

What is an appropriate tip for a delivery driver? We are asked this often. Some guidelines: A customary tip is 15% of the food total (before tax). Tipping varies and is at the descretion of the customer. For larger orders where the food total may be over a hundred dollars or much more, some customers choose to tip a flat amount rather than a percentage. Remember, our delivery staff will spend more time waiting for and checking a large order than a small order.

For catering orders of $100 food or more where a gratuity is not provided, a 10% service charge may be added. Customers will see this in a very transparent way right on the emailed receipt. It is important to understand that unlike restaurant servers who may work many tables at once, a delivery driver is generally focused on just one customer at a time and is committing dedicated time with each delivery.



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© Copyright 2015 RDS Control Systems, Inc. All rights reserved.

Terms of Service | Refund Policy


© Copyright 2015 RDS Control Systems, Inc. All rights reserved.

Terms of Service | Refund Policy




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